Privacy Policy

This policy explains how Avico Paints Limited ("Avico", "we") collects and uses personal data when you use this website, contact us, or communicate with us by phone, email or WhatsApp. We handle personal data in line with the Kenya Data Protection Act, 2019.

Information we collect

• Contact details you give us, such as your name, phone number and email address.
• The content of your messages and enquiries, including messages sent through WhatsApp.
• Order and delivery details, where you buy from us.
• Basic technical data such as cookies and site usage, if you accept them.

How we use it

• To respond to enquiries, give quotations and supply products.
• To send order, invoice and payment messages related to your purchase, including by WhatsApp where you have given us your number.
• To keep records required by law and to improve our service.

Sharing

We do not sell personal data. We share it only with service providers who help us operate (for example messaging and hosting providers) and where the law requires.

Retention and security

We keep data only as long as needed for the purposes above or as the law requires, and we take reasonable steps to protect it.

Your rights

You may ask to access, correct or delete your personal data, or ask us to stop messaging you, by contacting us at +254 114 939239 or through the contact page.

Changes

We may update this policy from time to time. The current version is always on this page.